Cloudtail India Pvt Ltd — warranty claim | |||
I have bought a seagate backup plus slim 2tb portable external hard drive with 200gb of cloud storage & mobile device backup (Black) from cloudtail india private limited on 20 october 2016 via amazon online order. Now it is not working, and i want to claim warranty service. Items ordered 2 of: seagate backup plus slim 2tb portable external hard drive with 200gb of cloud storage & mobile device backup (Black) Price 6, 299.00 Sold by: cloudtail india private limited (Seller profile) Order placed: 20 october 2016 Amazon.in order number:[protected] Order total: 12, 598.00 Was this information helpful? | |||
2 Comments | |||
Comments
Hi,
I too bought 2 TB Seagate External Harddrive from Amazon through this seller. The number mentioned on the website are not reachable or not in service. I raised a replacement request on Seagate website but they stated that they will replace the product but the replacement unit will not be the new one. It would either be repaired or refurbished with warranty limited to 90 Days or above.
I called up on Amazon but I was told to contact the seller. No wonder this is the reason that they have mentioned "Limited Warranty" under this product on Amazon.
I too bought 2 TB Seagate External Harddrive from Amazon through this seller. The number mentioned on the website are not reachable or not in service. I raised a replacement request on Seagate website but they stated that they will replace the product but the replacement unit will not be the new one. It would either be repaired or refurbished with warranty limited to 90 Days or above.
I called up on Amazon but I was told to contact the seller. No wonder this is the reason that they have mentioned "Limited Warranty" under this product on Amazon.
My order no. is[protected]