Cloudtail India Pvt Ltd — wr is my product?

Address:

630108

Dear amazon,
I am waiting for my product delivery from 23rd feb,
(Order no.[protected], lg190l 3star direct-cool single door refrigerator, bluedart tracking no.[protected])
I think amazon and cloudtail is not taking care about my product delivery.
Its a paid order, from 24th feb am calling and mailing everyday to amazon customer care,
But i'll continuosly getting the preset messages from your side like, "it will be delivered tomorrow"...
I don't know when that "tomorrow" will come... You're testing my patience,
I never expected this kind of carelessness from amazon.
Bluedart local team giving fake updates regarding product delivery,
Product arrived on 21st feb to karaikudi agency, still now the product is in their place...
Amazon promises their customers "door step delivery on time",
But these bluedart refuses to deliver the product to my place. They providing all fake information in online tracking page.
I need a quick solution to this issue... If my product not delivered tomorrow (28.02.18),
Then my communication will be legal...