Clovebay — pore cleaner

Address:

560034

Hi
I ordered clovebay pore cleaner product looking at youtube ad on june 24th and received the product id cb12170 on june 28th evening.

However, the product was not working after inserting aa battery and i complained for return/refund on the site.

I mailed to customer care on jul 6th and got the revert suggesting to send the product by courier to kolkata.

I did the same and wrote again with receipt of courier for reference.

There is no revert after that.

Need help in getting the refund asap.

Thanks,
Ravi