Club Factory — automatic cancellation of order

Address:700132
Website:Club factory

I had ordered a bag and a junk jewellery around 2 weeks back but club factory automatically cancelled my order. They took the money and cancelled the order. Now either i want the product or the refund. Disgusting shopping app. And till date worst experience. Should file case against you in consumer court. Fraud app!!! Customer service is too bad. I mailed them but they did not even bother to reply. I need my money back. This online shopping site should pay compensation for harassing its customers. I would never recommend this app to anybody. My first and last encounter with club factory and probably the worst experience till date. Close your fraud company. Don't fool people
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Hi,
Ii have placed order 15/19/17 on club factory order no.- SO5519766.
The product i received one product is broken and it was pathetic experience with club factory so please help me out for replacement and refund.
Regards,

Roopali

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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