Club Factory — cancel a product

 
9 Reviews
 Liyerbutter1992@yahoo.com on Dec 2, 2018
I want to candle order number- so71967562 which I already paid online actually I'm ordered 2 same products mistikely so I only want one .therefore I want to cancel one of the products I mistickly orders and pay for it ... After chaking my order status I found that I have orders the same product two times and also paid for it online its so disappointing having 2 same product so I request you please cancle it as soon as possiable

Complaint Status


[Dec 02, 2018] Club Factory customer support has been notified about the posted complaint.
Updated by Liyerbutter1992@yahoo.com, Dec 02, 2018
Please cancle my order so71967562
Updated by Liyerbutter1992@yahoo.com, Dec 02, 2018
Please cancle my order so71967562 which I have already paid online
Complaint comments  8 Comments     Updated: Share0Tweet0Share0

Comments

My order id is so68757534and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me the producer and I want refund money, worst company and worst costumer experience. Fake company from China. Please don't use this website
Please cancel my order no SO69621891. I have mistakenly placed my order and don't need the item to be delivered. It is a denim jacket with order ID SO69621891
-Thanks
This was out first shopping in club factory but verybad experience we have got a nail quil and we have not got our free gift this is your way that people are not taking your items so you will do the nonsense offers now I want my free gift otherwise I have to take a big step now and no one is and no one is answering on the call
I have my order no SO62323253 i have some personal problem so i cannot get my order in meantime so they also not call me back now i want to know my order status through my link phone no. Or i want to delivered now so help me to find my situation on or before this month
I ordered handbags but received very bad quality product, i requested for return. Pickup for return was done by courier. It's almost 15 days but still I have not received refund and any other update regarding my return.pls respond.the customer care no also does not get connected. Very bad service from club factory really disappointed.
How do I return my guest order? What is the procedure to go about it? The website is very unclear on the same. How can the app say easy returns when it is very difficult to return an order. Kindly look into the matter and resolve the issue

Where will my money get refunded?

My order number is SO67804121
Am ordered a clue colour blazer but the size and quality of product is very cheap please I want to return it back and I want my money back...
I thing I do mistake to order the blazer it's really bad...
My order is cancel by RTO I want it back who do i get that??

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    Customer satisfaction rating
    16%
    Complaints
    2553
    Pending
    0
    Resolved
    420
    phone
    +86 571 8689 1965
    +86 185 5739 6868
    location
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - cancel a product