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[Resolved]  Club Factory — canceled my order after getting paid due to increasing price

I have booked a suit along with a free product in the sale after getting 30 likes..
They have booked the order n after 5 days due to increase in price of the product they have cancelled my order with out informing me and not giving my free product also..
And not even refunded the amount..
Customer care is not responding..
Pls help me
canceled my order after getting paid due to increasing price
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Apr 17, 2018
Complaint marked as Resolved 
Mar 08, 2018

Complaint Status

Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2018
Club Factory Customer Care's response
Dear so sorry for the issue, could you tell me your order number? So that we can help you as soon as possible. And please try re-star 5. Thanks.
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    Club Factory
    Customer Care Service
    Customer satisfaction rating
    21%
    Complaints
    5507
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    Resolved
    1153
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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