[Resolved]  Club Factory — cancelling paid order

I had ordered a pendant (order no: SO[protected]on 22.04.19 at 6:29 P.M. and alao paid for the same through my paytm wallet. I wanted to cancel the order after a few hours as I didn't want it anymore. I ordered something else instead. When I clicked on Cancel order it showed Cancelling. I am not sure if it would get cancelled or not. Please cancel my order as soon as possible and also refund my money to my wallet. Sorry for the inconvinience. I hope you would take required actions.
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May 25, 2019
Complaint marked as Resolved 
Verified Support
Apr 24, 2019
Club Factory Customer Care's response
Hi, it is canceled already.
Complaint comments 

Comments

Hi,
I have order top it's receive small size & quality very cheap.but no any option available to guest order return . please provide provide address to return the order
. please sent my Email I'd
Devendra.[protected]@gmail.com
I ordered big size u gave me small size its not correct size me please change big size I am 20 years old so i need big finger ring size is 17
I like u r product. I need this product.

Thankyou,
Gayathri Ruchi's reply, Apr 16, 2019
I ordered big size u gave me small size its not correct size me please change big size I am 20 years old so i need big finger ring size is 17
I like u r product. I need this product.

Thankyou,
I have ordered a bag and its size was too small.its quality is also very cheap. Customer care contact number is also fraud.its fake. There isnt any return option in club factory app how to cancel my order and refund the money

My order number- SO[protected]
Contact number -[protected]
My club factory app isn't working properly.
I had ordered a product from club factory on[protected] and the order no is SON[protected].I did a refund and it has already been six days since my product has been taken back by the delivery man, but still I did not get any refund back .

So I request you to tell me when will I get back my refund as soon as possible.

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