[Resolved] Club Factory — cannot extract refund | |||
My refund has been initiated to an unknown no. And after calling and complaining several times I didn't get a response from the executive.They are taking no steps to initiate to refund to my account neither they are calling me to solve the problem.They are completely disrespectful towards their customers and have no intention to solve the problem.After calling several times they just say you will get a call but not once did they try to solve the problem. Was this information helpful? | |||
Mar 15, 2019 Complaint marked as Resolved Verified Support Feb 11, 2019 Club Factory Customer Care's response Dear, sorry for your issue, please contact us at [protected]@clubfactory.com.
| |||
 4 Comments | |||
Comments
I had ordered for a cap of RS 433 on 15 January 2019.But I have not received it yet.When I tried to track it, it shows that the item has been received on February 1 although I have not received it. The tracking number is [protected].Please investigate this case.When I haven't received the item why is it showing that the item has been received.
My order no is SO75558965 but My order return but my money is not coming why haa paytm number [protected]
Madhu Alakunta's reply, Feb 4, 2019
My money were are you club factory haa my no paytm no 6302828018
I didn, t receive my product but it shows deliverd
mostly i did online payment and my money gone and my product gone
mostly i did online payment and my money gone and my product gone
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
I have made an order for a watch on 9 Jan 2019. Payment was also made. I received the an email confirming the order. The order no is SO83450062. Today is 6 Feb 2019. But the order is not delivered yet. Kindly get the order delivered.
Regards
Sur