[Resolved] Club Factory — company not providing refund | |
Order number is SO83220920 in which I ordered blue handbag but they delivered Red handbag. They never came to collect after multiple calls. Later they asked me courier the product and said that they will refund product and courier charges. Till date whenever I call, they say "call after 2 days".. I am fed up calling every day. I am behind the return/refund since Jan 10th. Please help me get the refund and take some action regarding this company. Was this information helpful? | |
Mar 2, 2019 Complaint marked as Resolved I sent the photos of products and shipping charges as they requested it for their email. Verified Support Feb 21, 2019 Club Factory Customer Care's response Dear, please send the picture of the item you got together with the shipping receipt to [protected]@clubfactory.com so we can check.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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