[Resolved] Club Factory — complaint on customs clearance | |||
My order has been stuck for 24 days in customs clearance. I have tried every possible thing like, live chat, mail, phone calls to the carrier ([protected]) he/she does not respond, even tried customer care no ([protected]/[protected]) this customer care numbers they did not even answered my calls for once!. I regret installing it (Club factory). Was this information helpful? | |||
Oct 12, 2019 Complaint marked as Resolved Verified Support Sep 11, 2019 Club Factory Customer Care's response Dear, We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused. | |||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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