[Resolved]  Club Factory — crediting refund in bank account

Address:Mumbai City, Maharashtra, 400093
Website:www.clubfactory.com

I returned 4 products purchased from club factory in the month of march. On 17th april i received the message "a refund of inr 1484.4748 has been issued through paytm wallet to. Please pay attention to your account activities."
Since then waiting for to get the refund credited in my account mentioned.
There's another refund msg also for another product which i received today, i. E. On 23rd april "[club factory] a refund of inr 479.6396 has been issued through paytm wallet to. Please pay attention to your account activities."

So the total of refund i am waiting is for rs. 1964.1/- only.

Kindly let me know by when can i get the amount credited in my bank account.
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May 24, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Club Factory Customer Care's response
Dear,
The refund has been finished by our side, and it is the bank’s turn to process it. Normally they need 5-10 working days. Please pay attention to your account activities. And please up date the KYC verification in your paytm app for receiving the refund. Your patience is highly appreciated.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
Complaint comments 

Comments

If you want your money back then email complaint to following address:

cp.[protected]@delhipolice.gov.in
[protected]@nic.in
[protected]@nic.in
[protected]@nic.in
[protected]@nic.in
dcp.[protected]@Delhipolice.gov.in
[protected]@delhipolice.gov.in
[protected]@clubfactory.com
[protected]@gmail.com
[protected]@clubfactory.com
[protected]@fromfactory.club
[protected]@nclt.gov.in
[protected]@gov.in
[protected]@nclt.gov.in
[protected]@nic.in
msisodia.[protected]@gov.in
gopalrai.[protected]@gov.in
imran.[protected]@gov.in
moh.[protected]@gov.in
I purchased some jewellery from clubfactory but it haf very poor quality..
I bought one vanity and of purse from club factory it was broken so returned it but still they had not returned my money tha amount was 1601rs.they also left knee message was when I requested for return that they will charge 90 rs for return and it was mentioned no were in there app ..it's cheating that they are doing with coustmer..I my opinion no body should use this app...

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