Club Factory — custom clearance has stuck since 10 days

Address:D4/25 Vijay enclave Vinod puri, New delhi, 110045
Website:Clubfactory

Hello
I ordered from club factory
My order no. : so[protected]
Item was shipped on 10 feb 2020
Went in customs clearance on 13 feb 2020.
Its more than 10 days order stuck in customs clearance,
No update is there, estimate time is already passed.
Please deliver my order or initiate refund as soon as possible.
Please check the attached screenshot.
+1 photos
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Comments

I baught the earphones of Cospex Qc-10. It has not working properly so how i give the earphones to warranty. It has 1 year warranty policy. My order is SO[protected].

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