[Resolved] Club Factory — dangerous service ever | |||
Hi, I have purchased 2 product from club factory 1 order no so91586308 which i have already paid by card and 2 order no. So91350071 that is on cod. While i ordered this 2 product showing home delivery option on this pin no. 737101 But after few days i got the message showing that this area is out of service kindly collect your order from 20/1205 tibet road gangtok. I went that address and i found barber shop on above address. However i called club factory customer center they did not help me to find out my order they are making me fool and gave me courier service center no. I called delhivery courier service center even they also doesn't know there courier patner already left that place how funny is that. They are sending me again and again same address 20/1205 tibet rd with google map. Finally i got message from club factory, my both order is cancelled because no one came for self pick up ha ha ha where i can go with out any correct address at least they have to call me before cancellaion this order. If you did not do good service then closed your web site so we can save our time. Was this information helpful? | |||
Apr 4, 2019 Complaint marked as Resolved Verified Support Mar 04, 2019 Club Factory Customer Care's response Dear, sorry for this. We will file a complaint for your to our courier partner. Now that the parcel was returned, we will issue refund to you once it is delivered to our warehouse.
| |||
Add a Comment | |||
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
Post your Comment