[Resolved] Club Factory — i ordered a dress.. and paid online.. | |||||
I orderes a dress a few days back... Paid online for it... They brought it without a call or message.. Did not tell me when will i receive it... The costomer care number is not working neither have i refunded the money all costomer care numbers are wrong... No one is responding. I want my money back anyhow.. This is rediculous i hated the experience i ll not shop again ever with this website. Never ever will i again shop again Was this information helpful? | |||||
Feb 9, 2019 Complaint marked as Resolved Verified Support Jan 08, 2019 Club Factory Customer Care's response Dear, we can not help you without the SO number. Please tell us your issue at [protected]@clubfactory.com with your SO number.
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 5 Comments | |||||
Comments
I order a trouser but I got a plain T-shirt
Reply
No response for club factory for my return request. i im 3 time register my return request but no better solution from club factory
Club Factory Customer Care's response, Jan 8, 2019
Verified Support
Dear, we can not help you without the SO number. Please tell us your issue at feedback@clubfactory.com with your SO number.
Yesterday I received handy stitch sewing machine.its not working.so, exchange myorder AWB:[protected] .Please, provide me useful machine.
My order number is so16439231. My order has been shipped and payment has been made. But i am not able to track my order. The xpressbees has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.
The mail clearly specofies that the trackkng details will be available.in 2-3 days..
I want to know where is my order.
The mail clearly specofies that the trackkng details will be available.in 2-3 days..
Club Factory Customer Care's response, Jan 8, 2019
Verified Support
Dear, this parcel was probably lost. We have issue refund to your APP balance, please check.
I purchased a pair of shoes with order number SO78357925. i want to replace them as it is small in size. Do follow the next procedures for return...as i suffered too many problems with this replacement.
Thank You
Manika
email : [protected]@gmail.com
Thank You
Manika
email : [protected]@gmail.com
Club Factory Customer Care's response, Jan 8, 2019
Verified Support
Dear, you have successfully returned the parcel and refund was issued to you. Please check your APP balance.
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