Club Factory — delivery of items

15 Reviews
 madhu khokhar on Oct 10, 2018
I ordered two pair of shoes from club factory as a guest and paid online on date 3/10/2018. My order no. Was so51432198.
At the same date i get a message from club factory for the confirmation of my order and payment.
But after that day i didn't get any message from club factory. Now i am unable to track this order and 7 days had been passed. Please help me out.
Thank you

Complaint Status

[Oct 10, 2018] Club Factory customer support has been notified about the posted complaint.
Complaint comments  14 Comments     Updated: Share0Tweet0


I am sorry for the inconvenience but please cancel my order SO49551462.

I don't have any option in my coupons for get coupons or covert your promo code only i do get option for enter your promo Code and then apply how do i get to know what is my promo code please help me out with this problem ans my 2 coupons has already expired just because of all this [censored] that i don't have an idea to complaint.

I ordered a t-shirt but it was small so I wanted replacement but there was no such option for that particular product, so I returned and asked for refund. But its been more then a month and till now the money its not returned. Please kindly solve this matter as fast as possible. My email id -
My order no. Is SO46869320
I have not received my parcel even though everytime i check the status and the delivery date is[protected]And am not able to connect to the customer care inspite of repeated efforts.
You should have more customer care numbers because one is helpless as that number is always busy and its so frustrating!!
Its upto 6days i didnt get my money back in my bank account. really disappoint from services.First of all they agree to delivery then send msg out of stock what is this if you have no that type of clothes then why mention
My order is so50818477 pls tell me where the hell is my product do creat tracking system. i ordered it on 28 sep i dont think any order takes this much time. also do something to increase ur productivity as u people dont have tracking system
This product pack for 4 new fashion casual slim fit stylish zipper Denim shirts not be delivered and delivered to 4 cotton shirts very poor please requested sir and mam this order change please refund to balance
I had ordered a long kurti and a T-Shirt for our parents as a gift.The problem with the kurti was that it was not of the size we ordered and the T-Shirt did not even resembled the photo and when we made a return request it has been 2 weeks and there is no news from these people and whenever I call the customer care their number is always busy.
I got my order i.e SO46795022 on date[protected] which is having(3 items-3 women watches) but i dont like items so i want to returns my 2 items (2-women wateches) .In club factory app it doesnt show my paid order so how can i return that 2 items-2 women wateches ...I want to returns items as soon as possible... so kindly please help me ...
I would kindly request to cancel my order due to delayed shipment as I'll be out of town. My order no is SO51077330
I ordered night wear pyjama and top for rs 493 CF.. Order AWB:[protected], 1 item(s) ..I am not happy with the product .. its satin material, I don't use satin material.and it is mentioned as large but not really the same .Pls exchange my product .I want the product to exchanged pls do the needful
Confirm the status of my above said order.It's more than 2 weeks had gone since I placed the order.You deliver if possible else initiate for the refund of my money at once.I don't know what more I still have to mention to make this as a big one. That's it
I have been returning my orders for the 3rd time and they have sent me very bad quality clothes and when I refund they changer more than 90 rupees for there bad quality products and do not even send my refund on time. This is the last time I am using this app and not even going to recommend anyone just becoming pathetic day by day
Dear sir,

I booked a order of playing notpad for children's but I have received a faulty a faulty product which amount 2900 rs. Please look into this matter and resolve this .

Thank & Regards


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    +86 571 8689 1965
    +86 185 5739 6868
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - delivery of items