[Resolved]  Club Factory — did not got the refund amount

Address:Hyderabad, Andhra Pradesh, 500032

I ordered two items, one top and one leggings. But after few days i returned my leggings but i did not got the refund yet. My return no is son[protected] for skin fit laggiggs, and i raised the return request on 24 dec 2018 my return amount was 514.66. I ordered on 29/11/2019 and received product on 12 dec wiyh order no. So70953417... I got msg that amount has been refunded to my account but its been 20days and i didnt received the money yet. Plz do something.
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Feb 22, 2019
Complaint marked as Resolved 
Verified Support
Jan 17, 2019
Club Factory Customer Care's response
Dear, sorry for the confusion. We have issued refund on 24 Dec to your APP balance. Please log in via your gmail address to check. You can withdraw to your own account.
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Today I ordered a product through club factory website prepaid cash through paytm but after successful payment I got ORDER NUMBER: SO84136485 while I am checking in club factory app it is showing no orders please send me GATI track shipment number

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