Club Factory — dress/ I did not got refund

Address:

403 4th floor skyline building, vijay nagar near petrol pump, 452010

I ordered a dress on 23 feb and got delivered on 2 march but it has too bad quality so i return that and the product delivered to warehouse on 12 march and i got the message the return is rejected because the quality doesn't match the product while i shown the delivery boy before giving him and i upload the picture also but i didn't got the refund so i champlain in chat even on customer care and they register my complain and said to wait 6 days now its more than that i didn't got my refund and neither anything.