Club Factory — earphones not received

Address:

Vijayapura,devanahalli tq,banglore rural district, Bangalore Rural, Karnataka, 562135

Order no : so[protected]
I haven't recieved my order yet and the deadline has passed. Therr is no response from the customercare service also.. The money for the order has also been deducted. I need my order to be delivered as soon as possible... Else.. I will take a compensation from the company for this.
Your company had given a deadline for delivery as 15july but its already 19july. Its been too much wait since i have booked my order. The one thing irritating is no response from the customer care service.. They just keep telling that our representative will assist you shortly and there will be no assitance even if hours pass by. No clear response might take away the cutsomers from buying from club factory. I need my order within days else i will be filing a report against club factory for fraud case where they have deducted my amount and havent delivered the order yet. This is so annoying to the customers and i need urgent response for this