Club Factory — failure of money transaction back to my bank account from my club factory account

A few days back i have bought a gown dress for from club factory with the help of online payment through my bank account
But due to late delivery time i have cancelled the order (Order no. So[protected] and the paid money is refunded to my account in club factory, hence i tried a number of times to withdraw money back to my bank account
Bt everytime the money transaction gets failed
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Verified Support
Sep 23, 2019
Club Factory Customer Care's response
Dear, please make sure you have entered the correct account id, maybe you can try with another bank account or paytm.
Sep 23, 2019
Updated by Swapna8296
Yup ... i have tried with 2 accounts in 2 different banks and i have checked every details thoroughly i while typing as many times i have tried
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