Club Factory — for returns parcel and quality products

Address:Kangra, Himachal Pradesh, 176061
Website:Club factory

I ordered a jacket from club factory website. So13069983 this is my order no. I paid total amount rs. 630. But the product quality is very poor and its size to not fit me. Then i create return request but not create on my account due to syteam problem. There after i told to club factory website support centre to create return request but they not create and they take courier charge both side but not create refund
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Club Factory customer support has been notified about the posted complaint.
Feb 21, 2018
Updated by Singhbhawani
The product quality is very poor and not fit for size so I want return this product. So please initial my refund
Complaint comments 

Comments

I order 2 iteam but i received only 1 iteam so please my order iteam and complate my order SO13394473

I ordered 2 items
1. luggage bag
2. fashion jewellery

But In my shipment i found only 1 item and the other item is not in it.Kindly give me clarification or send me the other item soon.

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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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