Club Factory — fraud committed by the executive of customer care of your company.

I had ordered some product from your club factory. I want to return the same due to defective piece. I call on your customer care no.[protected]. He assured me that the company will return the money and asked my credit card number by which i have made the prior payment. Thereafter he asked me the otp number received by me, which i told him. Thereafter he wanted to know my cvv number, which i did not tell him. Then i received a message that amount of rs.9520/- was spent at pay zapp wallet, which i did not use. It is therefore requested that the abovesaid amount refund to me and action be taken against the executive of aforesaid number. My contact no.[protected] and e-mail id is [protected]@gmail.com.