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Club Factory — got damaged product

I ordered one dress from club factory in guest account. I got damaged product. So I want to return that product .As well as the quality of the product was very worst.There is no option for return in guest account. Only delivered order is showing there is no help for guest login. Kindly help me for this so that in future I will be freely order anything.
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    Club Factory
    Customer Care Service
    Customer satisfaction rating
    21%
    Complaints
    5506
    Pending
    0
    Resolved
    1153
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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