[Resolved]  Club Factory — huge amount deducted from my bank account

Address:Yamuna Nagar, Haryana, 135001

I have placed an order for 2 shirts. Status for one was available and for other was not available.
I asked from the available customer care executive to refund the amount of my transaction.He asked me about my card details after telling him my card details. I received messanges about money deduction from my bank account and then I asked that executive about this he told me it it just hidden messanges ignore it.
Then I checked my account balance it was almost nill.
Then I complain him about it then he asked me to wait for 24hrs I'll get my mony back to my account.

Date of money deduction : 6 Feb 2019
Order no : SO88550641
Contact no :+[protected], [protected], +[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2019
Complaint marked as Resolved 
Verified Support
Feb 11, 2019
Club Factory Customer Care's response
Dear, sorry for your loss. You must have googled our customer care number and met fraud. For this issue, please report to the police.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information