[Resolved]  Club Factory — i did not receive my order, and club factory is not refunding my money

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Club factory

I ordered the some items from club factory worth rs.586.65 on 21st may 2018. The expected delivery date was 8th june. However neither i received my order, nor i got my refund from club factory. I have raised so many complaints in club factory regarding this issue, to which they just say that they have not got their courier back. But since its their fault only that they were not able to deliver it to me, why should i be waiting for their products to reach them. Firstly, they did not deliver my product, and then they are just bluffing that the courier is in transit for return to them. Club factory is a fraud firm that is running, one should take strict actions against this firm who are looting and cheating the customers.