Club Factory — I didn't receive my order but I paid online

 
1 Review
 Harinii Madhavan on Dec 17, 2018
I paid 220.89 to purchase a ear phone on Nov 21, 2018 the tracking status was, it will be delivered approximately on dec09, 2018. but still now I didn't receive.Ecom service didn't attempt any delivery reports or they didn't make a call to me while coming for delivery and I got a message that improper address so delivery attempt failed now finally due to many attempts my order is returned back and the ecom is saying me to reorder and pay the amount again we will delivery u and the last order amount will be refunded soon and also I many time asked for my order location but no response and no phone calls from both u and ecom.better return my amount back.
Verified Support
Club Factory Customer Care's response, Dec 19, 2018
Hi, very sorry for the courier trouble, could you please provide the order number so that we can check for you? Thanks.
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    Customer satisfaction rating
    17%
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    phone
    +86 571 8689 1965
    +86 185 5739 6868
    location
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - I didn't receive my order but I paid online