[Resolved] Club Factory — I didn't receive my refund

Ruchi Pandya

from Ahmedabad, Gujarat

Website:

Club Factory

Hi,
I ordered an item from club factory. Order number was so16174880. One item out of that order is out of stock. Club factory claimed that they already refunded to my paytm account. But i didn't recieved. Niether in my paytm now in my hdfc bank. I need immediate action to be taken against it.

Club factory is claiming that my refund id is 105234. But i didn't recieved any refund. I want my money back.

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May 14, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Apr 11, 2018

Updated by Ruchi Pandya Refund ID provided by club factory was SOR[protected]. I didn't recieved it. Kindly provide me my refund at earliest.

Verified Support

Apr 12, 2018

Club Factory Customer Care's response Hello dear. We have returned the refund to your original account. Then wait 3-5 days and inquire the bank with your card HDFC. Dear, please don't worry, we know your mood and your money won't lost. Please kindly wait. And we will urge them, please try re-star 5, thanks.

Apr 12, 2018

Updated by Ruchi Pandya No, If you returned to my HDFC account i need the acknowledgement reciept for the same. I already checked int he bank, it is not recieved.

Apr 18, 2018

Updated by Ruchi Pandya I still didn't recieved refund . I dont think it take this much time.I want my money.