[Resolved] Club Factory — I want my order asap instead of refund

[Resolved] Club Factory — I want my order asap instead of refund

P puii ralte from Guwahati, Assam

The 4items that i ordered is so delay.. I ask help from customer care and they said it has been cancel... I dont cancel it tho and i seriously need my order, its for occasion thing... I already complain about late delivery but you said to wait kindly 3-4days and get it but still cant get... So please let me know when'll i get my order...??? This is the first time and worst experience ever... I jus want my order imstead of refund... I need it asap Order no:so20085307 Phone no:[protected] Email:[protected]@icloud.com Please kindly reply me as soon as possible!!! Was this information helpful? No (0) Yes (0)
Jun 21, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 21, 2018 Club Factory Customer Care's response Dear, your order isn't canceled and we cannot confirm the date, but normally you will get the order in about 4-6 days. And you can also track your order by following: Account - Orders - Tracking. Please try re-star 5. Thanks.
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Comments

Moanapriya

from Chennai, Tamil Nadu

I have placed order in club factory. got message saying that your order has been delivered but i didn't get any call and didn't receive my order. My order id is so[protected]ef3861f. Need that order or need my money back.