[Resolved] Club Factory — I want to return the received order
NaNarendra prasad shahi on Apr 30, 2018
This has to inform you that I ordered a shirt order no SO17817855. I received the above item today but the received shirt is small in size. So I want to return it. I have already informed this to help centre but nobody take any action. Ultimately I inform you to kindly give proper guidelines as soon as possible
Order no. SO17817855
MY email firstname.lastname@example.org
Complaint marked as Resolved Jun 2, 2018
[May 02, 2018] Club Factory customer support has been notified about the posted complaint.
Verified SupportClub Factory Customer Care's response, May 02, 2018
Please courier it to the following return address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301
According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay.
The refund will be issued to your original payment method in 8-20 working days from the day we receive your package. Thanks again for shopping with Club Factory.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
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