Club Factory — iam complains about my casual sandal which have not arrived even when the date is over

Address:

Itanagar, Arunachal Pradesh, India, Papum Pare, Arunachal Pradesh, 791111

I ordered two pairs of casual sandals but it has not arrived yetthe date i ordered is 15june which was to arrive by 3july it have been 20 days but their is no respond from club factory and also when i ordered it was avaible but when i checked again yesterday one of the pair the sold out i can it be possible i am very upset with clubfctory. It last updated only to custom clearance which takes 2-3days but it already have been more than 10days of custom clearance. Please respond clubfactory.