[Resolved] Club Factory — incomplete delivery

12 Reviews
Koperkhaine, Mumbai, Maharashtra, India
 Shruti26 on Sep 8, 2019
I have ordered jewellery from club factory. These item get divided into 3 order as per delivery. I received only 2 order. I didn't receive 3rd item. Status is showing that it is delivered. As per status, it is delivered at same time when other 2 product delivery. Could you please help.

Order id: [protected] (Not delivered)
Order id: [protected] (Delivered)

Is there any alternative way to find my product?

Complaint marked as Resolved Oct 11, 2019
Verified Support
Club Factory Customer Care's response, Sep 10, 2019
Dear, [protected] shows delivered in our system, please check if your friend or neighbour received this for you
Complaint comments  11 Comments     Updated: Share0Tweet0


I placed an Order with clubfactory on 18th August it has been stuck in clearance since 23 August.
It Has moved beyond its delivery date.
So Please tell me am i ever going to recieve my order.
And How do I track my order As all the tracking info says its under custom clearance .


1.I had ordered a tripod it is damaged order no.
2. The owl ring, why are you accepting orders of they are out of stock order no.

I don't need any coupon of ₹30
Kindly exchange my product with any other ₹1 deal product e.g watch, towel, etc.
Thank you

Njan kayinja masam 2 varam vangiya headsetinte oru side work cheyunnilla
Not yet received my parcel.my tracking no. Is [protected] and my order no.[protected] please help
Order number S[protected] out of 19 items 4 items missing or may be stolen
Delay in delivery
Poor package
Items missing
Seriously look into it
There is still no response from customer service
Solve my issue
Please cancel my order your delivery time is very slow my order number is :-SO[protected]
Sana Fatima 09's reply, Sep 2, 2019
Please solve my problem
I order a black waist belt. And instead I got a pink children size hoodie
I have ordered 1 saree in online on1/8/19 but my order not received in this Today 26/8/19 yet
My order no.is SO[protected] and SO[protected]
I had requested for return of above products on second day when I had received it, but still pick up is not done.

How many days I am waiting for this, its very bad service.
I am waiting for it, revert back as so as possible.
take action in urgent basis.

Its only waste of my money and time..
ShaluSingh437's reply, Aug 26, 2019
I had order sarees from club factory there delivered cheap quality product and denied ti return and pick up I had complain in club factory support center also but there is no revert back.. its a fraud company...
Money deducted from the account but the order was not placed and amount also not refunded
hii my self rushtam . i order a combo pack of t-shirt rs. 480.02/- dated 18november2019 . i dedected my payment threw payeem under upi no[protected].there is no any order no received for this . i send u the payment deducted screen-shoot . my mobile no is -[protected] & [protected] & mail id is is [protected]@gmail.com . pls solve this matter soon becouse clubfactory is very reputed firm .

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    +86 185 5739 6868
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - incomplete delivery