Club Factory — incorrect amount refunded

Website:Club Factory

Hi

I have made a purchase from club factory and it was not my first purchase but i don't know why they have disapointed me this time.
I have given 675 inr for the item but received only 345 inr in refund. I know the have policy of deducting return fee amount but that is also 90 inr. Still i have received a wrong amount which is almost half of what i should have received.
Please help me with this.
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I have ordered 3 products and from them the handles of bags are spoilt and the bags also look so bad and damaged. I have applied for return but no one is picking them up. What should I do. The customer support is also not responding.
My order number SON[protected]

I bought a new woolen t shirt but I'm not satisfied with this product please change or refund my money back.
Recenty i logged out from my Clib factory Account and when I logged in, all my orders and withdraw money was empty...i dont know what to do

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    +86 185 5739 6868
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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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