Club Factory — issue with the refund amount : wrong refund

Srishti Gureja

from Gurgaon, Haryana

Website:

Club Factory

Hi sir/mam

I have recently purchased an order with cod, due to some issue i want to return that product. While applying for the return request i have seen that the amount i'm getting in refund is less than what have paid. I know they charge 90 inr as a return fee, excluding the return fee also the refund amount is incorrect. I have purchased that product for 675 inr and i'm getting 345 inr of refund. Almost half of what i have paid. Please help me with this asap.

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Comments

shreya shrma

from Gaya, Bihar

I order a hoddie .. which is low quality that's why I'm returned the product .. but i don't get refund till the date . order date- 28 October. return date- 24 November. i want my refund but from the service support centre they don't refund my balance

shreya shrma's reply, Dec 6, 2018

i returned the product but i don't get any refund... i want my refund

shreya shrma's reply, Dec 6, 2018

from 2 weeks I'm waiting for my refund ... service centre told that they refund balance but i don't get any refund in my account

Mohamed Abd El Monem

Please help me. they send to me part of your order not available and they refund the amount to my card but i didn't receive any money. Refund ID is SOR[protected] Order number is SO61464065. Please help as soon as possible. Please. My refunded amount was 28.88 USD .

Raju Salian

from Latur, Maharashtra

I have returned the product but not received the refund .I am very unhappy with this.

Samuel Khokher

from New Delhi, Delhi

Hello ClubFactory,
My Order No. SO72249772.
I recieved it today itself. My Problem is the Product I got is Small for my waist.
Please return it and replace it with 36 size Waist asap.
Thank you.

Noushiya-m Noushiya

from Mavoor, Kerala

I have ordered a product by mistake... Unable to cancel it. Pls cancel this order [Club Factory] order SO72368561

Happy9

from Bengaluru, Karnataka

It is showing that my order is delivered but I didn't receive my order.My order was confirmed on 21st Nov and it shows that it is delivered on 29th Nov. Order no is SO68076863.

Shreya
[protected]@gmail.com

Teer Hero

from Silchar, Assam

My contact nambur [protected]
My account nambur_[protected]

Teer Hero's reply, Dec 2, 2018

My moneny ritun

lazy rabbit

from Badarpur, Assam

Few days ago i brought a pair of shoes but it dosen't fit me well so i want to replace it with a bigger size

Nahnyei Konyak

from Imphal, Manipur

Sir/mam,
I have received the updates that my transaction is not successful due to session expired. I can't understand what it must mean. Can you please provide me more updates. I have done my payment and my order number is SO71356518. [protected] it is my contact.