Club Factory — item missing

I have ordered 19 jewellery items on 5 feb 2018.. My order was delivered on 17th feb 2018 when i saw my products all has been available except one big circle hoop earrings which was for rs. 53.. My order was...
2 pearl double stud earrings
3 elegant imitation pearl choker
1 vintage fashion hollow earings
1 flower crystal stud earrings
1 rhinestone pearl goematric after hanging tassel earings
1 crystal water drop long earings
2 personality bohemian earings
1 bowknot zircone pearl hairpin
1 pearl multilayer fabric bracelet
1 tassel personality stud earrings
1 metal earings
1 crystal silver earings
2 candy pearl stud earrings
1 big hoop circle earings