Club Factory — jelly shoes

I order one jelly shoes but I didn't log in I just made payment like that I want to know what will happen will I get the shoes my name is clarabel syiemlieh and my address is nongstoin money has been debited from my account I have not registered myself with club factory. The main problem is that I cannot track the order because I ordered it without logging in
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I bought from club factory 3 items and it is not correct in size and material and it is very poor quality and I request for return I have return id but they do not accept any return and no body have came to pick up the courier
Order id- SO28638328
Return id- SON[protected]
Return id- SON[protected]
I applied for return on 10 July 2018
Please contact me
I want to cancel my order
My order number so30593979
Please cancel the order No : SO31090761
I paid for club factory through paytm. Money deducted from my account but club factory shows payment failed. What I’m supposed to do??
Club factory refunded amount for my order(SO[protected] reason they put was Missing.Refund Amount is (8.94USD). I withdraw that club factory balance to my bank account, But I didn't receive that money in my bank account.How long it will take?

ORDER ID = SO29874383
Amount = 8.94USD
I ordered Black jacket from Club Factory. But shoes size too. (3items )
My order id is SO[protected] and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
I would like to cancel 1 item (Neck Blouses Sleeveless Casual Solid Shirts Tops Tee ) and refund since the same items I have order 2 nos which was mistake but I need only 1 time

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