Club Factory — martin boots high heels metal straps

Website:Club Factory

On 9th oct i had ordered one pair of martin boots high heels metal straps having order no. So53742828. Within 24hrs i received a call from club factory and i confirmed that order. But today when i tracked the order it showed that it got cancelled. And i got a text that "we are sorry but while processing your order so53742828, some items are no longer available. You don't need to pay for them when the package is delivered." can i know the that though my order is cancelled, then which parcel i ll get??? And why my order get cancelled?? Club factory..
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Club Factory customer support has been notified about the posted complaint.
Oct 17, 2018
Updated by priyankaray143
I have attached the shoe pic. please check it.

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