Club Factory — misuse of my account

 
1 Review
 DrPakeeza Sultana on Feb 22, 2018
Sir, yesterday someone called me up from club factory and was able to disclose all what I ordered and even the amount I paid, my name and contact number too, even the date of purchase, each and every detail of items I ordered. He even told me that one watch and bag which I ordered are out of stock right now so he need to refund my money. But sir u won't believe
That he took 45000 from my account which I can't tell how. I got message from bank and then I ran to the bank to find out that this man took away my hard earned money. How it's possible that someone can know all the details of my purchase. I think he is someone from your company who knows all the details. Am very very depressed, plz help me out

Complaint Status


[Feb 23, 2018] Club Factory customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    23%
    Complaints
    1756
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    Resolved
    396
    phone
    +86 571 8689 1965
    +86 185 5739 6868
    location
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - misuse of my account