[Resolved]  Club Factory — money not been refunded

Address:Panipat, Haryana, 132103
Website:The Club factory

It is regarding a refund with reference id sor338050. First of all 2 times club factory cancelled my account saying out of stock which i feel is their game of stoxking people's money for few days. Then, they generated the refund to my paytm account. I can not see that refund yet and seen so many such compaints. The amount is approximately inr 7500 which is not a less amount for me to sit back and let club factory stole this amount. I even can't see all details on club factory page. Seriously auch a worse site that it is becoming a task to gwt your own money back. I would request a reply and assurance of my money back at any cost.
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Jul 27, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Jun 23, 2018
Updated by Rmunjal
Other order details. The whole online page is filled with customers complaining about the money refund. Request you to please understand that this is a huge amount and refund should not be missed

Verified Support
Jun 24, 2018
Club Factory Customer Care's response
Dear,
Sorry for the trouble. The refund has been issued to your app balance. You can transfer it to your bank account by yourself in the app balance page. Please check it.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
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