[Resolved]  Club Factory — money return

On the 3 september i ordered some things from club factory. My first transaction was got failed and immediately i did again. Later on what i saw double transaction has been done from my bank account.
I cancelled ed one order and got messaged that my fund will be refund.
I called to customer care but no one has picked up my call. Today’s is 23 n still my fund is not return.

Pls do help me
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Oct 24, 2019
Complaint marked as Resolved 
Verified Support
Sep 23, 2019
Club Factory Customer Care's response
Dear, if you payment was deducted twice, please send your bank statement to our agent in the APP. Please do not worry, we will return you related refund.
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