Club Factory — my orders are not yet shipped

 
1 Review
India
 Elenza Mariam Biju on Jan 20, 2020
I had placed 2 orders on December 28th and 29th (SO[protected] & SO[protected]. From the past 11 days it's been in the customs clearance.
It was expected to be delivered on January 15th and 16th. 5 days passed by and it's not yet shipped from the Indian warehouse.
I had ordered the items regarding a trip outside my country which is on January 23rd.
I didn't receive any response from the club factory even after calling their customer care service and sending so many mails. And 6 days ago I had submitted a complaint here too. Still no response from the club factory.
So kindly make sure you do the shipping as soon as possible.

Updated by Elenza Mariam Biju, Jan 20, 2020
I mentioned that my trip was on Jan 23rd above. It was a mistake.
And it's actually on Jan 25th.
So I can receive it on any day before Jan 25th. Kindly do the shipping as soon as possible.

my orders are not yet shipped
my orders are not yet shipped
Updated by Elenza Mariam Biju, Jan 24, 2020
Still I haven't received any response from the club factory. Kindly do the shipping as soon as possible.
Updated by Elenza Mariam Biju, Jan 24, 2020
Since January 9th it's been stucked in the customs.
Updated by Elenza Mariam Biju, Jan 25, 2020
Kindly can you answer me why are my orders stucked in the customs from the past 16 days.
Updated by Elenza Mariam Biju, Jan 25, 2020
Kindly can you answer me why are my orders stucked in the customs from the past 16 days.
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    Club Factory - my orders are not yet shipped