[Resolved] Club Factory — my product not received please do needful

[email protected]

from Vasai-Virar, Maharashtra

Address:	Pune, Maharashtra, 411040
Website:	www.clubfactory.com

Dear Sir,

I have booked Outdoor travel Bag Optional Unisex Backpacks(Item No. - MBV[protected]N) Order Number - SO42868851 as on 25th August 2018 of Rs.1623. Also done online Payment of Rs.1623 for this product.
But till time I have not received my product on time.Your estimated time is also over but till date i have not received my product.Please do needful immediately or if not possible get back my money return.

Thanks and Regards,
Sagar Thorat
[protected]/[protected]

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Sep 19, 2018

Complaint marked as Resolved

I have book this product through club factory mobile application. When I track my product through club factory mobile application I got tracking no.(tracking no. - 13774184685357 courier - xpressbees carrier's phone number - 020-49116100). But when I tracking my product i have got message no information found against this tracking number. I also call to courier company but they say they can not get my product please contact to club factory and club factory not receiving the call. And club factory application shows the my tracking stage is "Customs Clearance" showing in same stage from 31st August 2018 to till date. Please Do Needful. Thanks And Regards, Sagar Thorat 7020739293/9623718069

Club Factory customer support has been notified about the posted complaint.