Club Factory — no option of return

Website:

www.clubfactory.com

I ordered a clothing item through the guest order. My order has been delivered to me approximately at the end of november now and on the tracking record it is still showing that the order has been shipped and it will be delivered to me on 8th of december which was four days ago as its 12th of december today. I am not getting a return option either. I want the product to be refunded as i did not like the product.
The order no is : so67473073
Please look into it as soon as possible.