[Resolved] Club Factory — no response and no refund | |||
I am suppose to get a refund of Rs. 2000 from club factory which I didn’t. Even after multiple calls and E-mails there is no response. It's been 2months. Following is the e-mail which I sent to Club Factory but there is no response so far:, Feedback Clubfactory [protected]@clubfactory.com While making a return request in the tool there was a technical error due to which I could place the return request only for one product (Shirt) and rest three I couldn’t therefore, I spoke to one of the operator and mentioned about this issue and told them that, I would pack all four and send them together mentioning all the details on a piece of paper and sent it through Indian Post on April. After that, I only got the refund for one item and rest three I have been following up from 2 months and the only response I get is ‘’ The item has been misplaced and the concerned team is checking on it and will get back to you in three days). It’s been two months and I’m still waiting for my refund. Order Number: SO[protected] Item: 1. Loose V collar Network Yarn Stitching Speaker Sleeve Coat Female 2. Shirt Order Number: SO99441693 Item: 1. Dress Irregular Stripes Chiffon sweater Short Sleeved Skirt Shaded Belly Thin Coat 2. Women Shoes fashion Flat Shoes Best Regards varnika Varnika 2111 varnika.[protected]@gmail.com Feedback Clubfactory [protected]@clubfactory.com I haven\’t heard anything from you yet.. can you respond??? Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Verified Support Jun 19, 2019 Club Factory Customer Care's response Dear, SO[protected] was canceled, we have returned the refund of the other order to your APP balance, sorry for this.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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