[Resolved]  Club Factory — no tracking update and not delivered

Address:Pratap Nagar, Mumbai City, Maharashtra, 400078

Club factory services are worst services i ever exp. Its been 10 days of my order and i didnt get my order delivered, and m not getting any update of tracking my order, from last 8 days its showing shipped. And the most imp thing is no one is picking up my consumer support call, i tried 8-9 and its still beeping and saying please stay on line our customer service representative will assist you shortly* but its been 10 mins of waiting of mine in every calls but still not getting any assist..
My order details .
Tracking no :[protected]
Order no:- SO[protected]
+1 photos
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Sep 28, 2019
Complaint marked as Resolved 
Verified Support
Aug 23, 2019
Club Factory Customer Care's response
Dear, very sorry. We have canceled that order for you because the seller did not handed the parcel to courier after so many days. Please check your APP balance, refund was issued to you.
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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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