Club Factory — no update on refund

Address:

310000

I have orderd items worth 2170 and have received worst quality products, even i have returned through DTDC courier & its showing delviered but at company site its showing as shipped. My order no:S08635948. I applied for payment return as they confirmed they received their courier after 2 days they said we have refunded your money and will take 5-10 days to get money refunded now it's almost 10 days but I dint receive any money they have provided some paytm customer care number with id but it's of no use as they paytm don't have any clue regarding this club factory payment. This is fake website taking your valuable money and not returning anything India govt has to do something about this website as we are customer we don't have idea which site is fake, I need my money back . Please help