[Resolved] Club Factory — no updation product | |||
Order SO[protected] I ordered the product from club factory on 10th July and estimated date was 25th July today is 7th August still have not received my package. This is the paid order through debit card. I tried to call on customer service representative many times but no response was given. Please send me the products or refund my money back asap. Was this information helpful? | |||
Sep 9, 2019 Complaint marked as Resolved Verified Support Aug 09, 2019 Club Factory Customer Care's response Dear, We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused. | |||
 3 Comments | |||
Comments
Not working... Waste orobmduct send one or refund
![]()
Reply
I want to cancel my order with no. SO[protected] as I did not like the quality and service provides by club factory
I can't receive my order, so I want it immediately
Säñ Thø Sh Santhu's reply, Aug 2, 2019
Can I get my order right now and it is urgent
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information