[Resolved]  Club Factory — not fully refunded and being cheated from club factory

Mar 07, 2020

Updated by RAimAitch Order number : SO[protected]
I have attached all the screenshot for reference.
I ordered two thing from club factory on[protected]+235). After constantly showing my order is being prepared for 10 days they suddenly sent me messages that one product went out of stock. They refunded 250. And then yesterday 7 march they sent me messages that another product went out of stock even though it reached at Costoms in India. I opened refund details in application. It was showing 234 rupees refund instead of 235. I talked to customer care they told me 'due to "cross country transaction", one rupee is deducted'. This kind of rubbish reason they gave me. And have cheated me. Are they playing with customers money. They keep the money for some tims and then tells us product went out of stock and gives less and deducted money.

Mar 07, 2020

Updated by RAimAitch I feel very disgusting that i trusted this ###. They are just players. Do not ever buy from them. First of all they take full advance payment for free delivery. And then after 15 days they just tell you that your order has went out of stock and refund money with any deduction amount. So Inshort it is a fraud company. And when you try to talk to their CUSTOMER CARE, they are just sitting their to give you copy paste sorry for the inconvenience caused. They will not ever listen to what you say they will just give you ###/rubbish/ant-shant answers. Beware.

Mar 07, 2020

Updated by RAimAitch This is the situation at customer care on facebook messenger. No answers from them.

Mar 09, 2020

Updated by RAimAitch Issue Not yet resolved. Haven't received refund. They says we have refunded and here i haven't received.