[Resolved] Club Factory — not received even after complaining | |
I have not received my order yet. It feels like the customer gets no help from anywhere. Club factory shows tracking updates saying current location somewhere and ecom says its still in delhi.. This is such a lie by club factory. And ecom express is taking to long to even send it across. I want to cancel my order and get my refund... But they are not even doing it... I want it to be cancel as soon as possible...
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May 20, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 Club Factory Customer Care's response Dear, Sorry for the trouble. Since the order has already been shipped out, we are unable to cancel it for you now. The tracking info on the courier's website is the rough tracking info. So it doesn't show the exact location of the order. Normally you will receive your order in 5-6 days. After the problem is solved, please give us a 5-star comment here. Thanks for your support. | |
 2 Comments | |
Comments
My oder payments done but item not received shipped messages no received
Reply
I had booked & made online payment of Rs 1004 to purchase while handle. My order no is 17156287 tracking no[protected] xpressbees. I am neither able to track the shipment nor received my item. Pl help.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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