Club Factory — not received the order yet

I have placed an order with order no. So4945855. Please let me know the status and tracking details. I have paid money already and when i check the app it's showing me one out of 3 is item is not available hence partial refund is initiated. However, neither did i receive partial refund amount nor did i receive product. Please either get me the products or refund the entire amount
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I got my product from club factory but that is not full filling my expectations..like size and color..i ordered other product and i got diffrent product.so pls change my procuct. ..
I bought tshirt, shirt and jean which all are prfect in size and shirts color is not prfect.

My tracking no[protected]

I have ordered three things one of them is unavailable after ordering it and I asked club factory regarding this they said the product is currently not available but the product was available with a higher price and was showing refunded I didn't even received the refund I ordered on 21 st September It's almost 25 days and I didn't received it.

M ordering 10 items ORDER NUMBER: SO5269544 but it's confirmed only 1 item payment but m paying 5336 so plz cal me I want 2 talk customer care i[censored] not respos see wat m doing m waiting for club factory customer care cal
Payment was deducted but now I notice order status as canceled
I have not received the bag placed on 1 st of oct details as
order no :SO4927943
SHIPMENT BY GATI

please look into the matter
I have purchased it for the first time from this company but very bad experience

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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