Club Factory — not receiving order

I have placed my order including several tshirts and tops with skirts on 26th July in club factory worth 13000/- prepaid
I have received payment confirmation message and email later der was a email regarding dispatch of order after dat I have received tshirt worth 500/- on 7th August and a message dat order has been delivered completely I lost my account if I tried to log in the account is not present.I want my money back or d order if not I'll sue u u r cheating people with ur company I am not going to tolerate this anymore absolutely just I need my order tracking and relevant message from u
Ur customer support is d worst part no one lifts the call rubbish. ..!!!
Just respond as soon as possible