[Resolved]  Club Factory — order no-so[protected]

Address:7, 1st main road, 2nd cross street,, Tirupathi Nagar, Kolathur, Chennai, Tamil Nadu, 600099

Dear team at club factory,

I have made an order no-so[protected]
On 11th may i got a message that the order is delivered, this is a wrong information.
I checked with my family and found indeed there was no such packet received, being a saturday i was also at home.

The delhivery ref num shows delivered, even cf status shows delivered. But the delivery has not happened.
When normally a delivery happens somebody signs the delivery slip, even this proof is not provided.

I called cf customer support and lodged a complaint on 12th, even no no solution.

I tried calling delhivery customer care also, but no response.

I have paid rs 1014/- in advance for this purchase.

Now i stand to loose.

Please do the needful.
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Jul 5, 2019
Complaint marked as Resolved 
Verified Support
May 27, 2019
Club Factory Customer Care's response
Dear, as you have already filed a complaint from the APP, please wait patiently for the agents to resolve your issue. Sorry for the trouble.
Complaint comments 

Comments

My order no is SO[protected], I ordered on April 26, 2019.My expected delivery date May14, 2019, but still i did not get that product.In order tracking status, it showing returned.My money did not get refunded.
We had paid online payment but deliver boy said the amount not received to them and no one lifting phone in club foctory we have now cut our amount in our ATM now how we can return my amount

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